Welcome In!

Hey! I’m glad you’re here. I’m Raphaël - researcher, implementation leader, and product strategist with deep experience building the systems, feedback loops, and cross-functional infrastructure that help digital products serve users at scale. I have spent my career at the intersection of edtech, CRM platforms, and human-centered design, defining roadmaps, shaping product requirements, and grounding decisions in mixed-methods research and user insight.

At organizations like the Chan Zuckerberg Initiative and Perplexity AI, I have owned product launches, compliance operations, and platform transitions serving tens of thousands of users, always grounded in VOC, data, and a bias toward building things that actually work for the people using them.

Go ahead - take a look!